Stephen Wilkinson, MBA

Lean Coach & Consultant

Process Improvement Educator & Certified Lean Practitioner

Rapid Lean Coach Steve

“I will personally lead your team through the training and the on the floor application to make immediate tangible results."

I am always attracted and impassioned about things that are large projects to accomplish. I had a passion for scuba diving, I got my Real Estate Broker License in NC. I even got my private pilot license while serving at Fort Bragg, NC. As an Army Engineer Officer, I passed jump school (despite a dislocated shoulder) and joined an Airborne Combat Engineer Battalion. So, it was no surprise to me that after doing standard Industrial Engineering projects for several years, I took an assignment to help introduce Gillette to the Lean way of thinking and that has made all the difference for me and my customers.

Since then, my career has been focused on helping organizations learn how to achieve tangible performance improvement. My employers and clients have always appreciated my ability to help individuals to see the improvement opportunities around them and how to accomplish major improvements in work flow.

I am very proud of what my internal and external customers have said about how I helped them to accomplish more than what they thought was possible and I would be glad to share some of those amazing stories with you.

Experience

Years of Duty
United States Army

Airborne Combat Engineer

Where I learned leadership, to surround yourself with competent people, and clearing the barriers people face doing their job well.

    - First assignment was command of Water Purification Detachment
    - Platoon Leader in Airborne Combat Engineer Battalion
    - Executive Officer of Topographic Company.
    - Recognized for performance improvement turnaround of maintenance operations.
    - Received maximum evaluation of 200/200 points
    - Promoted to Captain

1985 - 2007
The Gillette Company

Senior Industrial Engineer - Lean

Site Industrial Engineer of facility with eight production lines, plastic component assembly, batching, filling, and packaging operations. Performed 5S and identified layouts which significantly reduce motion and waiting waste. Achieved management buy-in to making lean improvements and training all factory levels on lean tools. Project managed engineering team for line layouts, staffing, equipment strategies and equipment placement. Optimized three new line layouts through simulating the filling and packaging of three new production lines.

    - Coached supplier to rebalance workloads increasing plant capacity by 14%, approximately saving $350,000 per annum.
    - Automated handling of platic components in assembly saving $500,000 through reduction of labor and shipping costs.
    - Designed and installed 3 new production lines and set staffing levels with downtime reporting system

2007 - 2017
AMGEN

Lean Coordinator & Site Project Industrial Engineer

Performed implementation of lean tools across three sites from scratch. Education and training employees lead directly to staff skills being developed enough to meet KPI goals. Performed large projects including constraint analysis, developing education materials on Lean, and leading an effort on eliminating 200 work force interrupters.

    - Reduced a 60 hour process to 36 hours allowing for doubling the number of batches processed.

    - Achieved a reduction of approximately 50,000 annual hours of non-value add work through the coaching 18 managers on lean tools.
    - Used Work Center Team to create a 97% reduction in material waiting disposition over 24 hours and 60% reduction in release time.
    - Developed the Amgen resources for Corporate Standard Work, Observe Analyze Improve, and Kaizen Leader playbooks.

Certifications

Lean Practitioner Certification

Spanish Intermediate

Six Sigma Yellow Belt

Microsoft Office & Visio

Previous experiences with Pareto, Scatter Diagrams, SIPOC, and Change Management

Skills

Implementing and sustaining continuous improvement is a science.  It took years of challenging experiences at Fortune 500 companies to develop the coaching skills and strategies that lead to delivering the highest quality in the shortest lead time at the lowest costs.  I will coach your team to develop these skills and to navigate resistance to change.

Observe Analyze Improve - Facilitation
100%
Kaizen Events - Facilitation and Teaching
100%
Lean Coaching
95%
Elimination of "7 Deadly Wastes"
95%
Kanban Solutioning
90%

Education

Worchest Polytechnic Institute

Master of Business Administration

Worcester Polytechnic Institute

Worcester, Massachusetts

Pitt Community College

Associate in Applied Science, Industrial Management

Pitt Community College

Greenville, North Carolina

Worchest Polytechnic Institute

Bachelor of Science, Chemistry

Worcester Polytechnic Institute

Worcester, Massachusetts