Every day we should go out to where the work is being done and show how much you care about the workers on that team. 

The way we do this is to pick a theme, like productivity, and engage the team members, one at a time, with purposeful questions.  For example: “ What are you doing at this work station?  How do you know if you are doing a good job?  What gets in your way of doing a good job?  What can I do to help you?”

They are the ones adding value. We are overhead responsible for helping them to add value.  If you want to build a team that uncovers improvement opportunities – go to where the work is being done and engage them.  I help you implement this. I saved Amgen 50,000 annual labor hours. To learn more and see if you can fit into our program just contact Steve at RapidLeanCoach@gmail.com or visit the website full of techniques you can use to advance productivity, quality, costs & lead times – RapidLeanCoach